JD
John Doe
Admin
Dashboard Expert Mode

Authority OS™ Dashboard

Complete control over your AI authority infrastructure

Last audit: Today at 2:34 PM • Next scheduled: Tomorrow at 9:00 AM

Overall Authority

84/100
+6 this week

AI Coverage

7/8
Models showing results

Active Citations

247
+12 this month

Open Issues

24
8 high priority

Authority Score Trend

Velocity & Authority Trend Chart

AI Model Visibility

ChatGPT
Visible
Gemini
Visible
Claude
Visible
Perplexity
Visible
Copilot
Visible
Grok
Visible
Meta AI
Visible
You.com
Not Visible

AI Agent Builder

Create and manage your AI agents

Your AI Agents

Active

Customer Support Agent

Handles customer inquiries, creates tickets, and looks up orders

247 conversations 2 hours ago
Email
CRM
Tasks
Active

Sales Assistant

Qualifies leads, updates CRM, and books demos

89 conversations 5 hours ago
CRM
Calendar
Email
Draft

Operations Agent

Processes workflows and generates reports

0 conversations Created today
Webhooks
Documents
Total Agents
3
+1 this week
Conversations
336
+47 today
Tools Used
892
+124 today
Success Rate
94%
+2% this week

Create New AI Agent

Configure your agent in 4 easy steps

1
Basic Info
2
Tools
3
Configure
4
Review

Step 1: Basic Information

Be specific about what tasks the agent should handle

Step 2: Select Agent Tools

Choose which actions this agent can perform

Send Email

Enabled

Send emails to customers or team members

Required fields: recipient, subject, body
Example: "Send a welcome email to the customer"

Create Internal Tasks

Enabled

Create tasks or tickets in your system

Required fields: title, description, priority
Example: "Create a support ticket for this issue"

Look Up Customer Records

Enabled

Search and retrieve customer data from CRM

Required fields: email or customerId
Example: "Look up order history for this customer"

Trigger Webhooks

Disabled

Send HTTP requests to external APIs

Required fields: url, method, payload

Generate Documents

Disabled

Create PDFs, reports, or other documents

Required fields: template, data

Schedule Appointments

Disabled

Book meetings or appointments in calendar

Required fields: date, time, duration, attendees
3 tools enabled - Your agent will be able to send emails, create tasks, and look up customer records. You can enable more tools later.

Customer Support Agent

Handles customer inquiries, creates tickets, and looks up orders

Active Created 5 days ago Last used 2 hours ago

Test Your Agent

Hello! I'm your Customer Support Agent. How can I help you today?

I need help with my order #12345

Using tool: Look Up Customer Records
Looking up order #12345...

I found your order! Here are the details:

Order: #12345
Status: Shipped
Tracking: 1Z999AA10123456784
Expected Delivery: Feb 13, 2026

Your order is on the way! Is there anything else I can help you with?

Perfect, thank you!

Performance

Success Rate 94%
Avg Response Time 1.2s
Tool Success Rate 97%

Enabled Tools (3)

Send Email
147 uses
Create Tasks
89 uses
CRM Lookup
234 uses

Recent Activity

Conversation completed
2 hours ago
Used CRM Lookup
2 hours ago
Sent follow-up email
5 hours ago

System Prompt

You are a friendly and helpful customer support agent. Your role is to:

  • Answer customer questions about orders
  • Create support tickets when needed
  • Look up order status in the system

Tools available:

  • send_email(recipient, subject, body)
  • create_task(title, description, priority)
  • lookup_customer(email)

Always be polite, professional, and helpful. If you can't solve an issue, escalate by creating a task.